Privacy Policy

This privacy policy explains how Adah Marketing ("Adah," "we," "us") collects, uses, and protects personal information when you visit adahmarketing.com or engage our services. We take privacy seriously, both as a legal obligation and as a professional standard.

Adah Marketing operates from the Philippines and serves clients in the United States, United Kingdom, and Australia. Where applicable, we comply with the UK GDPR and Data Protection Act 2018, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), and the Australian Privacy Act 1988 and Spam Act 2003.

What information we collect

Information you provide directly

When you contact us, request a consultation, or engage our services, we collect information such as your name, email address, phone number, company name, and any details you share about your business and marketing needs.

Information collected automatically

When you visit our website, we may collect standard technical data including your IP address, browser type, pages visited, and time spent on the site. This is used for analytics purposes only and is not used to identify you personally.

Information you share in the course of working with us

If you become a client, you may share access to your marketing platforms, social media accounts, email systems, ad accounts, or website analytics. We treat all such access and the data within it as confidential and use it solely to deliver your agreed services.

How we use your information

We use personal information for the following purposes:

• To respond to your enquiries and provide the services you have requested
• To manage your account, communicate with you about your engagement, and send invoices
• To improve how we work and deliver better outcomes for clients
• To send marketing communications where you have consented, or where we have a legitimate interest in doing so as an existing client
• To comply with our legal obligations

We do not sell, rent, or trade your personal data to any third party. Ever.

Legal basis for processing

Under UK GDPR, we process your data on the following lawful bases depending on the context:

• Contract: To deliver services you have engaged us for
• Legitimate interests: To manage our business, improve our services, and maintain client relationships, where this does not override your rights
• Consent: For marketing communications, where required
• Legal obligation: Where the law requires us to retain or process data

Your rights

Depending on where you are located, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict how we use your information
• Withdraw consent to marketing communications at any time

UK and Australia: You may also have the right to data portability and the right to lodge a complaint with your local regulator (ICO in the UK; OAIC in Australia).

California residents: Under the CCPA/CPRA, you have the right to know what personal information we collect, to request deletion, and to opt out of the sale or sharing of your personal information. We do not sell or share personal information as defined under California law. To exercise your rights, contact us at legal@adahmarketing.com.

To exercise any of the above rights, email us at legal@adahmarketing.com. We will respond within 30 days.

Third-party tools and processors

We use a small number of trusted third-party tools to operate our business, including project management software, email platforms, and analytics tools. Where these tools process personal data on our behalf, we have agreements in place that require them to handle your data securely and in accordance with applicable law.

We do not grant third parties access to your data for their own marketing or commercial purposes.

Data retention

We retain client data for as long as your engagement is active and for a reasonable period afterward to manage any post-engagement matters. Enquiry data from non-clients is held for no longer than 12 months. You may request deletion at any time.

Cookies

Our website uses cookies for essential functionality and basic analytics. We do not use advertising or tracking cookies. You can manage cookie preferences through your browser settings at any time.

If you are visiting from the UK or EU, a cookie consent banner will be displayed before any non-essential cookies are set.

Data security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. These include secure access controls, use of reputable hosted platforms, and limiting access to personal data to those who need it to do their work.

In the event of a data breach that is likely to affect your rights, we will notify you and the relevant regulator as required by law.

International transfers

Adah Marketing is based in the Philippines. If you are in the UK or Australia, your data may be transferred to and processed in a country that does not have equivalent data protection laws to your own. Where this is the case, we take appropriate steps to ensure your data is protected, including through contractual safeguards.

Contact

If you have questions about this policy or how we handle your data, contact us at:

If you are in the UK and are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk. If you are in Australia, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review it periodically.